Shipping Policy

Last Updated: July 30, 2026

At CAFORA, we are committed to delivering our premium handcrafted chocolates safely and on time. Please read our shipping policy before placing an order.

Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festive seasons, product launches, or high-demand periods, processing may take slightly longer.

Shipping Timeline

Estimated delivery time:

• Metro Cities: 2–4 business days
• Other Cities & Towns: 3–7 business days
• Remote Locations: 5–9 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.
• CAFORA may offer Free Shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via Email, SMS, or WhatsApp (where applicable) along with the tracking details.

Delivery

Please ensure that the shipping address, mobile number, and PIN code entered during checkout are accurate.

If delivery fails due to incorrect address details, customer unavailability, or refusal to accept the package, additional shipping charges for re-dispatch may apply.

Temperature & Product Care

Our chocolates are made using premium ingredients and may be sensitive to high temperatures.

While we take every precaution with secure packaging, customers are advised to:

• Receive the package as soon as possible.
• Store chocolates in a cool, dry place away from direct sunlight.
• Refrigerate only if necessary, following the product storage instructions.

Damaged or Missing Orders

If your package arrives damaged or appears tampered with:

• Please take clear photos of the package before opening.
• Contact us within 24 hours of delivery.
• We will investigate the issue and provide an appropriate resolution.

Delivery Delays

CAFORA is not responsible for delays caused by:

• Natural disasters
• Extreme weather conditions
• Government restrictions
• Public holidays
• Courier partner delays
• Incorrect customer information

However, we will make every effort to assist you in tracking and resolving delayed shipments.

Shipping Coverage

Currently, we deliver across most serviceable PIN codes in India. If your location is not serviceable, our team will inform you and initiate a refund if payment has already been made.

Contact Us

For any shipping-related questions, please contact us:

CAFORA
Email: caforachocolate@gmail.com
Phone: +91 93131 24028